Terms and Conditions

Tehzeeb Terms and Conditions

Welcome to the Tehzeeb’s terms and conditions, which apply to all items ordered from tehzeeb site. By using tehzeeb.com you agree to these terms and conditions, privacy policy, returns and refund policy of the site.

About the Site

Tehzeeb hereby known as “we”, “us” or just “Tehzeeb” in an ecommerce website. This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.

Entering Information

To purchase products from Tehzeeb, you will be require to provide personal information to process the order. When you place an order on our website a confirmation email will be sent to your registered email ID. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

  • We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
  • The product ordered being unavailable from stock
  • The identification of an error within the product information, including price or promotion.
  • If we suspect any fraudulent activity.
  • In case of orders containing perishable items and the delivery location is not covered by our delivery service.

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order secure. Prices are subject to change without notice. These changes will not affect orders that have already been dispatched. Prices are inclusive of GST.

Availability of Products

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

Privacy

Please review our Privacy Agreement, which also governs your visit to the Site. The personal information / data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.

Availability of Site

We will do our utmost to ensure that access to the Site is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the Site, this cannot be guaranteed at all times. Additionally, your access to the Site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

Intellectual Property

This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.

tehzeeb.com, Tehzeeb logo, tehzeeb, all products identities, and other marks indicated on our Site are trademarks or registered in the relevant jurisdiction(s). Our graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress and may not be used in connection with any product or service that does not belong to us or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent.

  • You may not use any meta tags or any other text utilizing our name or trademark without our express written consent, as applicable.
  • Any unauthorized use terminates the permission or license granted by us to you for access to the Site with no prior notice.
  • You may not use our logo or other proprietary graphic or trademark as part of an external link for commercial or other purposes without our express written consent, as may be applicable.
User Conduct

You must not use the website in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. This also entails,

  • Use of website to engage in activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders or any other party directly or indirectly associated with the Site or access to it to be interrupted, damaged or impaired in any way.
  • You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the Site for lawful purposes only.
Communication and Use of Information

When you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.

Product Information

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on site. All ingredients are approximate, however we do make every effort to ensure they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Pricing and Order Processing

All prices are listed in Rupees and are inclusive of GST and are listed on the Site. Order will not be processed if cart value is below Rs. 2,000. Items in your Shopping Cart will always reflect the most recent price displayed on the item’s product detail page. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item’s price may decrease between the time you place it in your basket and the time you purchase it.

Pricing

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Payment Gateways

We accept Visa, MasterCard, Credit Card and Easy Paisa. While, for delivering at your address, we also accept Cash on Delivery. Order which would be placed by payment method of International Debit or Credit Card, all such orders will be processed after 5 working days. If you have paid on your debit or credit card, you would not be charged extra amount of purchased goods.

Availability Information

We list availability information for products listed on the Site, including on each product information page. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Please note that dispatch estimates between 1.5 hours to 2 hours. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail or sms if any products you order turn out to be unavailable.